Terms & Conditions
This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder, as applicable, including the amended provisions of various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, requiring the publication of the rules and regulations, privacy policy, and terms of use for accessing or using the domain name www.zippydeal.in (“Website”), including its mobile site and mobile application (hereinafter referred to as the “Platform”).
The Platform is owned by ZippyDeal Ecom (Ketanbhai Mansukhbhai Dadhaviya) , a company incorporated under the Companies Act, 1956 with its registered office at Bhavnagar,Gujarat.india (hereinafter referred to as "Platform Owner," "we," "us," or "our").
By using the Platform and its services and tools, you agree to the following Terms & Conditions ("Terms of Use") and applicable policies incorporated herein by reference. These Terms govern your use of the Platform, services, and goods (collectively, “Services”). By merely using the Platform, you enter a binding contract with the Platform Owner. These Terms of Use may be updated from time to time without prior notice. Please review these terms periodically for updates.
Key Points:
These Terms shall be governed by Indian laws, and any disputes will be subject to the exclusive jurisdiction of the courts in Bhavnagar, Gujarat.
Orders are shipped via registered domestic courier companies or speed post. Orders are processed and shipped within 2 to 4 days from the date of order or payment confirmation.
Key Points:
• Delivery is subject to courier or postal service norms.
• Delivery will be made to the address provided at checkout, and a confirmation email will be sent.
• Shipping fees, if applicable, are non-refundable.
• For shipping issues, contact our support team at [email protected]
We offer returns or exchanges within 2 days from the date of purchase. Items must be unused, in original condition, and with original packaging to be eligible for return or exchange. Key Points:
• Returns or exchanges are not accepted for items on sale or products marked as non-returnable at the time of purchase.
• In case of defective products, email us at info@zippydeal to initiate the return or exchange process.
• After receiving and inspecting the returned product, we will notify you of approval or rejection of your request.
Refund Policy
• Cancellations are accepted within 2 days of placing the order unless the product has already been shipped or is out for delivery.
• Cancellation requests for perishable goods or time-sensitive items like flowers, eatables, etc., are not accepted unless the product is defective or damaged.
• Damaged or defective items should be reported within 5 days of receipt. Our team will inspect and decide if a refund or replacement is applicable.
• Refunds, once approved, will be processed within 3 business days.
Our priority is to make your experience smooth and satisfying. If you need any assistance or have questions, we are always ready to help. Please reach out to us through the following methods:
Email Support:
You can email us at [email protected]. Our team will respond promptly.
Phone Support:
Contact our customer service representatives at +917383573842. Our helpline is available from 9:00 AM to 9:00 PM.
Our Promise
Our customers are our top priority, and we are committed to addressing every question and concern. Your satisfaction is our success.
At ZippyDeal.in, we prioritize the security and privacy of your financial information. To ensure a safe and secure shopping experience, we use advanced encryption technologies and trusted payment gateways to protect your transactions.
SSL Encryption: All payment transactions on our platform are encrypted using SSL (Secure Socket Layer) technology, ensuring your data is safe from unauthorized access.
Trusted Payment Gateways: We partner with leading and secure payment gateways to process payments. Your credit card, debit card, and other payment details are handled securely through these trusted providers.
Multiple Payment Options: We offer a variety of secure payment options including credit/debit cards, net banking, UPI, and popular digital wallets. Your payment information is never stored on our servers, ensuring complete safety.
Fraud Protection: Our system is equipped with fraud detection mechanisms to prevent any unauthorized activities and to safeguard your transactions.
Your security is our priority, and we are committed to providing you with a worry-free shopping experience.
If you have any concerns or questions about the security of your payments, feel free to contact our support team.